Asurion Insurance - Insurance on cell phone replacement

this company, asurion, left out an s in companys name!Because thats what they are!

They auto cancelled me 8/30/2010 because I had to have the defective, refurbish cell phone replaced 2 times in 12 months! I do believe that they sent me the first phone back to me that was damaged after they had blowed, spray painted, and put new plastic on cover! I had them 2 years! $5.61 premium per month x 24 =$134.64!

could have bought 2 brand new phones! They cant do new phone replacements! they are duck-n rip offs! dont!

harold barber!pregnant male in texas!

Report Comment

More Review Details

Product or service
Samsung Cell Phone
Review category
Appliances and Electronics
Review rating
1 out of 5
review #196872
Had an experience with Asurion Insurance? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Sep 03, 2010 #185452

tell the truth the 2 phones you had replaced was not your fault after all

0 0 Reply

Sep 03, 2010 #185444

This is clearly stated in their policy, that you are allowed two replacements in a 12 month period.

No insurance company be it auto or cellphone is going to give you a NEW replacement. They will always be repaired or refurbished.

Without a new contract, i think you would be shocked at the retail cost of a new cellphone - The carrier absorbs most of the cost in exchange for you signing a contract

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Asurion Insurance. However, many companies do monitor reviews on our site.

You were reading a complaint about Asurion Insurance.
Filing a new complaint about